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Article KB-00201 - Dialup Networking Error Codes - Windows

Applies to: Dialup Internet Service

Created by Serena (she/her) on Sep 9, 2024

What is this?

This is a list of common error codes in Microsoft Windows dialup networking. It may be useful in troubleshooting problems when connecting to ChivaNet dialup service.

Each section heading pertains to one or more common error codes, in numeric format.

619

This error indicates that the connection dropped. You may wish to force your modem to connect at a lower speed (see http://www.modemhelp.org/inits/ for examples).

If you are using VoIP (Voice over IP) to connect to ChivaNet, make sure that the only codec allowed is G.711 u-law (sometimes referred to as just "u-law" or "ulaw"). This uses more bandwidth, but more closely emulates the characteristics of a traditional POTS line.

720

This error means there are no PPP control protocols configured. Make sure your dialup connection has PAP/CHAP enabled, and is not forcing MSCHAP.

Article Info

Last modified Sep 9, 2024
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Revision History

snw on Sep 9, 2024
snw on Sep 9, 2024


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