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Article KB-00229 - AIM Password Invalid Error

Applies to: Retro AIM Server - Clients

Created by Serena (she/her) on Jan 28, 2025

Problem

The AOL Instant Messenger client shows an Invalid Password error (or another similar error)

See the rest of this article for common causes and their workarounds.

You have a ChivaNet account, but no AIM screen name

In the normal case, ChivaNet will register an AIM screen name with the same credentials as your ChivaNet account. However, if your ChivaNet account credentials do not constitute a valid AIM screen name and password, you will have to create a screen name manually.

Simply visit Register AIM Screen Name at https://chivanet.org/aim/register_aim.cfm and create the screen name you want.

Note that your screen name CANNOT begin with a number or a symbol, and must be 16 or fewer characters. Also, keep your password to a reasonably short length.

Remember, this is old software!

Caps Lock key is pressed on your computer

  1. Turn Caps Lock off if it is on, or on if it is off
  2. Try entering your password again

You forgot your password

In this case, follow these steps:

  1. Visit Manage Screen Names at https://chivanet.org/aim/default.cfm#manage
  2. Click edit your screen names at the bottom of the page
  3. Scroll down to the password you're trying to log in with, and click the Change Password link

Article Info

Last modified Jan 28, 2025
3 revisions
Viewed 1468 times

Revision History

snw on Jan 28, 2025
snw on Jan 28, 2025
snw on Jan 28, 2025


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