The Internet, as it was meant to be

Article KB-00121 - Dialup Service

Applies to: Dialup Internet Service

Created by Serena (she/her) on Jul 24, 2024

What is it?

This is our dialup Internet service using analog POTS modems up to 33,600bps.

Getting Connected

You will need:

  • An operating system and/or dialer and TCP/IP stack capable of dialout using PPP
  • A POTS phone line
  • A compatible modem
  • A ChivaNet account with Dialup Internet Service provisioned

Access Numbers

The following phone numbers may be used to access ChivaNet dialup Internet service:

  • (575) 249-0339
  • (575) 249-0817

Credentials

Authentication should be configured to use PAP or CHAP. MSCHAP is not supported at this time. You will use the same username and password you use to sign into this website (https://chivanet.org).

You must sign into https://chivanet.org at least once to synchronize your account credentials to our dialup equipment prior to dialing in!

Windows Dial-Up Error Codes

See article KB-00201 - Dialup Networking Error Codes - Windows for common Windows Dial-Up Networking error codes and resolutions.

Voice Over IP

VoIP is not recommended. But if you want to try it, you can try a VoIP ATA device using the G.711 u-law codec. You will also likely need to cap your modem's bitrate to 9600bps or lower, but you will have to figure out how to do these things on your own. A good starting point is https://area-51.blog/2021/01/16/getting-a-dial-up-modem-working-with-voip/

Please note that VoIP service is unreliable at best for dialup usage. As such, we cannot provide any technical support for VoIP users, and any such trouble tickets will be closed.

Article Info

Last modified Mar 6, 2025
9 revisions
Viewed 12277 times

Revision History

snw on Mar 6, 2025
snw on Mar 6, 2025
snw on Mar 6, 2025
snw on Feb 10, 2025
snw on Feb 10, 2025
snw on Sep 9, 2024
snw on Jul 30, 2024
snw on Jul 30, 2024
snw on Jul 24, 2024


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