In general, your client needs to connect to aim.chivanet.org on port 5190.
Network problem
This can be caused by problems with your network, access point, router, or ISP.
If you can connect to other sites, but not ChivaNet, your problem is likely a banned account.
If you cannot connect to any Internet sites or services, try power-cycling your router. If that fails to rectify the issue, contact your Internet service provider.
Account banned
If you can connect to all other services besides ChivaNet, it is likely that you have been banned from ChivaNet. This can occur due to violations of the Terms of Service (see KB-00067 - Terms of Service). You will not be able to correct the error.
Please note that attempting to circumvent or bypass a ban of this type--whether by creating alternate accounts or otherwise--is itself a violation of the Terms of Service.
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Last modified Jan 28, 2025 4 revisions Viewed 1664 times